And here’s where we dedicate inside sales and support team members specifically to your account.
In an effort to always-constantly-perpetually-forever improve your customer support experience when you shop in our online marketplace, we’ve recently made changes to the assignments of our technical and sales support staff who are now dedicated specifically to your account.
So when you reach us via phone, email, live chat, or Skype, you can depend on talking to the same support team member who knows you, knows your account, and is ready to jump in right away and help.
Here’s how our inside sales and support team breaks down geographically:
(click to enormous-size)
And here’s how you can easily reach them:
EAST REGION:
Ernie Larson
Customer Service/Inside Sales
phone: +1 412.464.1730 x29
email: elarson@alpscontrols.com
John “J.J.” Maloney
Customer Service/Inside Sales
phone: +1 412.464.1730 x42
email: jmaloney@alpscontrols.com
Ernie and J.J. help customers in our northeast territory in support of our regional sales manager Chris Colacito; in our mid-Atlantic territory for Jason McCormick; and in our southeast territory for Jon Cramer.
CENTRAL REGION:
Gabriel Porro
Inside Sales Representative
phone: +1 412.464.1730 x46
email: gporro@alpscontrols.com
Hablo español
Jeremy Roberts
Customer Service/Inside Sales
phone: +1 412.464.1730 x44
email: jroberts@alpscontrols.com
Gabriel and Jeremy help customers in our midwest territory; in our mid-south territory in support of our regional sales manager Laci Jackson; in Latin America & the Caribbean for Gerardo Vergara-Monroy; and for our Honeywell Key Account Manager Wendy Siefert.
WEST REGION:
Braden Larson
Customer Service/Inside Sales
phone: +1 412.464.1730 x31
email: blarson@alpscontrols.com
Matt Benson
Customer Service/Inside Sales
phone: +1 412.464.1730 x32
email: mbenson@alpscontrols.com
Braden and Matt help customers in our west territory in support of our regional sales manager Jim Kalafatis; and in our southwest territory for Greg Thorne.
The bottom line: we’re here to help. You can contact your service/inside sales representative above, or feel free to reach out to any of us on the Contact Us page at alpscontrols.com.
Thanks for reading!
